“Don’t make the mistake on your resume or in your cover letter of claiming soft-skills competency without substantiation,” cautions Peggy Klaus in her article for Quint Careers, Are You Up To Snuff When It Comes To Soft Skills? “Providing solid examples that demonstrate your soft skills in a resume or cover letter is far more effective than making empty promises, such as: I possess solid leadership, people, and communication skills. Show me! This is especially important, given that many hiring managers — as associate publisher of Quintessential Careers Katharine Hansen points out in Top 30 Executive Resume Pet Peeves of Hiring Decision-Makers — don’t like to see a laundry list of soft skills on a resume,” Klaus writes.
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